One tap per order
Every new order and payment screenshot arrives with buttons: Paid, Not paid, Dispatched, Cancel. Each action asks a quick Yes/No first, then the customer is told automatically.
For restaurants, takeaways and cloud kitchens
A WhatsApp ordering bot for restaurants.
Customers ask “menu?”, “do you deliver to me?” and “can I pay by card?” all day and late at night. Webxeen answers on your restaurant’s WhatsApp in the customer’s own language, books the order with a receipt, and sends the order straight to you.
In short: Webxeen is an AI assistant for your restaurant’s WhatsApp number. It answers only from your own menu, prices and delivery rules, takes delivery and takeaway orders 24/7 in 8 languages, collects name, address and payment method, sends a receipt with an order number, and alerts you so you can mark it Paid or Dispatched.
The demo runs in your browser: no sign-up, nothing is sent to real WhatsApp.
An example order
What happens when a hungry customer messages you late at night?
The assistant replies straight away, quotes prices from your menu (it never invents a price), adds your delivery fee and asks the customer to confirm. Then it collects the name, address and payment method and sends a clean receipt with an order number.
If the customer changes their mind about payment after booking — say from cash on delivery to a bank transfer — they can switch. For online payments the assistant asks for a slightly odd amount, never more than the total, so you can spot each payment in your bank app at a glance.
You get the order on your own WhatsApp with buttons. Tap Dispatched when the rider leaves and the customer is told automatically.
CustomerHi, are you still delivering? What wraps do you have?
Saffron Street KitchenYes, we are! Chicken shawarma wrap $8, falafel wrap $7, fries $4. Delivery to your area is $3.
Customer2 chicken wraps and fries please
Saffron Street Kitchen2 x Chicken shawarma wrap $16 + fries $4 + delivery $3 = $23. Shall I confirm?
CustomerYes. Sam, 14 Harbour Street. Cash on delivery
Saffron Street KitchenDone! Order #SSK-0042 is booked · $23 · cash on delivery.
CustomerActually can I pay by bank transfer?
Saffron Street KitchenSure. Please send exactly $22.91 and share the payment screenshot here.
Owner’s phone: New order #SSK-0042 · $23PaidNot paidDispatchedCancel
Example only: Saffron Street Kitchen, its menu and its customer are made up.
Everyday messages
The messages restaurants get every day — and what the assistant does.
| Customer writes | What Webxeen does |
|---|---|
| “Menu?” / “How much is the biryani?” | Answers from your own menu and price list only. It never invents prices or dishes. |
| “I want to order” | Collects items, quantities, name, address and payment method, confirms the total and sends a receipt with an order number. |
| “Can I pay by card instead?” | The customer can switch payment method after booking, e.g. from cash on delivery to bank transfer or a mobile wallet. |
| “Please cancel my order” | Customers can cancel by themselves before the order is dispatched. |
| A payment screenshot | Reads the amount, transaction ID, date and receiver, and warns you if the amount is lower than due, the money went to a different account, the screenshot looks edited or was already used for another order. |
| “My food arrived cold” | Logs a numbered complaint (C1, C2…) for your team and tells the customer they will get a reply within 24 hours. |
| “When did I last order?” | Remembers returning customers and their past orders, and answers with the real order history. |
| Off-topic chat | Politely keeps the conversation about your restaurant. |
Please note: no AI can catch every fake payment. Always confirm the money in your own bank or mobile-wallet app before the food leaves the kitchen.
Languages
Your menu, in your customer’s language.
Restaurants in tourist areas, big cities and the Gulf hear many languages on the same day. Webxeen replies in the language the customer writes in: Urdu, Roman Urdu, English, Arabic, Farsi, Spanish, Hindi and Italian.
You keep one menu and one price list. The Silver plan covers Urdu, Roman Urdu and English; Gold and Premium include all 8 languages. Each business also has its own currency and time zone, so a takeaway in Dubai, Madrid or London works the same way.
- Do you deliver to the Marina?English
- هل توصلون إلى المارينا؟Arabic
- ¿Hacen envíos al centro?Spanish
- Gulberg mein delivery hai?Roman Urdu
Your side
Run the evening rush from WhatsApp — no new app.
Short commands for busy nights
When several riders leave at once, type one line instead of tapping each order:
dispatched 18-24cancel 18 out of stockrefunded 18undo 18pendingFewer fake orders
After 2 returned cash-on-delivery orders, that customer must pay in advance. Payment screenshots are checked for you before the food goes out.
A calm morning list
Quiet hours keep your phone silent from 11 PM to 8 AM. At 8 AM you get one list: payments to check, orders to send, refunds due and open complaints.
Tap buttons on WhatsApp and payment-screenshot checking are in the Gold and Premium plans; Silver sends order alerts by email with a morning summary. Compare plans.
Is it right for you?
A good fit if your orders already come in on WhatsApp.
- You take delivery or takeaway orders by WhatsApp message.
- The same menu and price questions come in again and again.
- Messages arrive after closing time or during the rush, and some go unanswered.
- You accept cash on delivery, bank transfers, cards or mobile wallets.
- Your customers write in more than one language.
Getting started
What to send us for your free test.
- Your menu with prices.
- Your delivery areas and delivery fees.
- The payment methods you accept.
- Your currency and time zone.
We set the assistant up with your menu on our test WhatsApp number and you chat with it as a customer — before you buy anything.
FAQ
Restaurant questions, answered.
Do I need a new WhatsApp number?
Usually yes — a number that is not already on WhatsApp. Or send us your current number and we will check if it can be connected.
How big can my menu be?
Silver covers up to 50 products, Gold up to 300 and Premium is unlimited.
We have more than one branch. Does that work?
The Premium plan includes up to 3 numbers or branches.
What if the AI gets something wrong?
It only answers from your own menu and prices and stays on topic. You confirm every payment yourself in your own bank or mobile-wallet app, and complaints go straight to your team with numbers like C1.
Does it work on Instagram too?
WhatsApp is live now. Instagram DMs and Facebook Messenger are coming soon, with the same assistant, menu and order flow.
Does it work outside Pakistan?
Yes. Each business has its own currency and time zone, and the assistant replies in 8 languages, so a restaurant in the Gulf, the UK, Europe or anywhere else on WhatsApp can use it.
Let your WhatsApp take orders while you cook.
Try the restaurant demo in your browser now, or send us your menu for a free test on WhatsApp.