One tap per order
Every new order and payment screenshot arrives with buttons: Paid, Not paid, Dispatched, Cancel. The customer is told automatically.
For clothing brands, boutiques and online fashion sellers
A WhatsApp sales bot for clothing shops.
“Price?”, “Is this in medium?”, “Do you have it in black?” — fashion sellers answer the same questions hundreds of times, often after midnight when a new collection drops. Webxeen answers on your shop’s WhatsApp in the customer’s own language, books the order with a receipt and sends it to you.
In short: Webxeen is an AI assistant for your clothing shop’s WhatsApp number. It answers only from your own product list and prices, takes orders 24/7 in 8 languages, collects name, address and payment method, sends a receipt with an order number, checks payment screenshots and makes customers who return 2 cash-on-delivery parcels pay in advance.
The demo runs in your browser: no sign-up, nothing is sent to real WhatsApp.
An example order
A new drop goes live at 11 PM. What happens to the messages?
The assistant replies to every customer at once, from your own product list: the price, and the sizes and colours you have listed for that item. It never invents a price or a product you don’t sell.
When the customer decides, it adds up the items and shipping, asks them to confirm, collects the name, address and payment method and sends a receipt with an order number.
The order lands on your own WhatsApp with buttons. If an item sold out in the meantime, one line — cancel 18 out of stock — cancels it and the customer is told automatically.
CustomerHi! The linen shirt from your new collection — price? Do you have it in medium?
Linen & LoomHi! The linen shirt is $32. It comes in S, M and L, in white, sage and black. Shipping to your city is $4.
Customer2 in medium, one white and one sage
Linen & Loom2 × Linen shirt (M, white + sage) $64 + shipping $4 = $68. Shall I confirm?
CustomerYes. Maya, 7 Elm Road. I’ll pay by bank transfer
Linen & LoomDone! Order #LL-0108 is booked · $68. Please send exactly $67.94 and share the payment screenshot here.
Owner’s phone: Payment screenshot for #LL-0108 · $67.94 receivedPaidNot paidDispatchedCancel
Example only: Linen & Loom, its products and its customer are made up.
Everyday messages
What fashion customers ask on WhatsApp — and what the assistant does.
| Customer writes | What Webxeen does |
|---|---|
| “Price?” / “How much is the blue kurta?” | Answers from your own product list and prices only. It never invents a price or an item. |
| “Is this in medium?” / “Black available?” | Answers from the sizes and colours you put in your product list. |
| “I want 2 of these” | Collects items, sizes, quantities, name, address and payment method, confirms the total and sends a receipt with an order number. |
| “Can I pay online instead of COD?” | The customer can switch payment method after booking, e.g. from cash on delivery to a bank transfer or a mobile wallet. |
| A payment screenshot | Reads the amount, transaction ID, date and receiver, and warns you if the amount is lower than due, the money went to a different account, the screenshot looks edited or was already used for another order. |
| “Please cancel, I ordered the wrong size” | Customers can cancel by themselves before the order is dispatched. |
| “The stitching is loose” | Logs a numbered complaint (C1, C2…) for your team and tells the customer they will get a reply within 24 hours. |
| “What did I order last time?” | Remembers returning customers and their past orders, and answers with the real order history. |
Please note: no AI can catch every fake payment. Always confirm the money in your own bank or mobile-wallet app before the parcel leaves.
Returns and cash on delivery
Fewer parcels that come back unpaid.
For clothing sellers, a returned cash-on-delivery parcel means two shipping costs and no sale. Webxeen keeps count for you: after a customer returns 2 COD parcels, they must pay in advance for their next order.
You record what happened with one short line on WhatsApp, and the customer is told automatically. Every action asks a quick Yes/No first, and you can undo it if you change your mind.
Short commands for busy days
Type one line instead of tapping each order:
dispatched 18-24returned 18refunded 18cancel 18 out of stockundo 18pendingUnpaid online orders get a reminder after 24 hours and cancel by themselves after 72 hours.
Languages
One product list, many languages.
Fashion brands sell to customers at home and abroad on the same WhatsApp number. Webxeen replies in the language the customer writes in: Urdu, Roman Urdu, English, Arabic, Farsi, Spanish, Hindi and Italian.
The Silver plan covers Urdu, Roman Urdu and English; Gold and Premium include all 8 languages. Each business has its own currency and time zone, so a boutique in Lahore, Dubai, London or Madrid works the same way.
- Do you have this dress in size 10?English
- هل هذا الفستان متوفر بمقاس متوسط؟Arabic
- ¿Tienen esta camisa en talla M?Spanish
- Ye suit medium mein mil jayega?Roman Urdu
Your side
Run a sale day from WhatsApp — no new app.
Your full catalogue
Silver covers up to 50 products, Gold up to 300 and Premium is unlimited, so a growing collection still fits.
Payments checked first
Online payments ask for a slightly odd amount, never more than the total, so you can match each payment in your bank app at a glance.
A calm morning list
Quiet hours keep your phone silent from 11 PM to 8 AM. At 8 AM you get one list: payments to check, orders to send, refunds due and open complaints.
Tap buttons on WhatsApp and payment-screenshot checking are in the Gold and Premium plans; Silver sends order alerts by email with a morning summary. Compare plans.
Is it right for you?
A good fit if your customers already order on WhatsApp.
- You post on Instagram or Facebook and customers message you on WhatsApp to buy.
- Price, size and colour questions come in again and again.
- Messages pile up after a new drop or late at night.
- You lose money on cash-on-delivery parcels that come back.
- Your customers write in more than one language.
Getting started
What to send us for your free test.
- Your product list with prices, sizes and colours.
- Your shipping areas and shipping fees.
- The payment methods you accept.
- Your currency and time zone.
We set the assistant up with your products on our test WhatsApp number and you chat with it as a customer — before you buy anything.
FAQ
Clothing shop questions, answered.
Do I need a new WhatsApp number?
Usually yes — a number that is not already on WhatsApp. Or send us your current number and we will check if it can be connected.
How many products can I add?
Silver covers up to 50 products, Gold up to 300 and Premium is unlimited.
Can it reply to “price?” comments on Instagram?
Not yet. WhatsApp is live now. Instagram DMs, Facebook Messenger and auto-replying to “Price?” comments by DM are coming soon.
We have a shop and an online store on different numbers.
The Premium plan includes up to 3 numbers or branches.
What if the AI gets something wrong?
It only answers from your own products and prices and stays on topic. You confirm every payment yourself in your own bank or mobile-wallet app, and complaints go straight to your team with numbers like C1.
Does it work outside Pakistan?
Yes. Each business has its own currency and time zone, and the assistant replies in 8 languages, so a fashion shop in the Gulf, the UK, Europe or anywhere else on WhatsApp can use it.
Let your WhatsApp sell while you pack orders.
Try the online-seller demo in your browser now, or send us your product list for a free test on WhatsApp.